From a fragmented system landscape to one unified, automated process

Migros is Switzerland’s largest private employer, with nearly 99,000 employees in around 90 companies. With annual revenues of CHF 32.5 billion, the group operates across multiple sectors — from retail, manufacturing, and gastronomy to financial and healthcare services. In 2020, Migros started its group-wide S/4HANA transformation program, "Project Eiger". The goal: to harmonize and automate the historically grown, decentralized IT landscapes and business processes, enabling greater efficiency, transparency, and scalability. With BLP, 12 separate processes have been consolidated into 1 harmonized standard.

Before the project started, each of the 12 Migros organizations ran its own ERP system and accounts payable solution, leading to high admin effort, inconsistent processes, and limited transparency at group level. Today, Migros runs a single, standardized, and automated accounts payable process across the group — cutting resource needs by 30 – 40% while gaining real-time, group-wide transparency and audit-ready traceability.

During the vendor selection process, BLP had to demonstrate its capabilities in real-world conditions, first with 10 and then with 300 invoices, directly onsite. BLP stood out clearly: 96% document recognition in three languages without prior training, straightforward real-time configuration of workflows and user interfaces onsite, deep and reliable SAP integration, and the option to use BLP across additional Migros entities and ERP processes in the future.